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Chief Sustainability Officer (CSO) Professional

The Chief Sustainability Officer (CSO) Professional Training is an intermediate level training course offering a comprehensive viewpoint to Sustainability.

Participants will gain a holistic approach to all key areas of Sustainability, ESG and CSR, including current trends, challenges, standards, and strategies and will gain the necessary skills to support their organization to use Sustainability as a competitive advantage and a tool to overcome business risks. During the course, professionals will benefit from our interactive approach focusing on applying Sustainability across the organization. Our skill-building and hands-on approach assists participants to improve their capabilities and drive practical Sustainability solutions successfully across their organization.


Institute of Leadership Approved
  • Articulate the business case for sustainability
  • Learn how to integrate Sustainability into the existing organizational structure and structure
  • Gain well rounded understanding of Sustainability and CSR ecosystem and future developments
  • Develop programs which ensure maximum positive impact for all stakeholders
  • Communicate effectively the progress and achievement via sustainability reports to identified stakeholders
Top Benefits

At the end of the two-day CSO Professional Training, participants will have acquired the skills and knowledge to:

  • Identify and apply effective sustainability solutions in your organization
  • Develop, implement and monitor sustainability initiatives and strategies across the triple bottom line
  • Identify stakeholders and their roles in advancing sustainability efforts
  • Ensure maximum impact from applying Sustainability and CSR standards and frameworks
  • communicate organizational strategies, material issues, impacts, and performance via sustainability reports
  • Recognise opportunities and challenges related to CSR and Sustainability
Global Recognition by The Institute of Leadership

The Institute of Leadership is a UK-based, world-renowned professional membership body for an international community of over 50,000 members. Founded in 1947, it has over 75 years of experience contributing to the conversation around leadership and management through research, insights, and a community of practice across 70 countries.

The course has been recognised as supporting improved leadership practice and the content, learning materials and approaches have been assessed to be current, relevant and of a high quality, catering to the diverse needs of learners.

Following your successful post-course assignment submission, you will receive the “Chief Sustainability Officer (CSO) Professional” Certificate which is recognised by The Institute of Leadership.

Additional guidance is provided to ensure the successful completion of your post-course assignment.

Sustainability Knowledge Group is an approved training provider by The Institute of Leadership and the CPD Standards Office.

Key Topics include
  • Practical Sustainability and CSR Concepts
  • Stakeholder Management
  • CSR Programs & Measuring Social Value
  • Sustainable Supply Chains & Circular Economy
  • Sustainability Strategy & Assessment
  • Sustainability Reporting
  • Communicating Sustainability
  • The CSO Role
  • Post-course Assignment for ILM Certification
Who should attend

The CSO Professional Training is ideally suited to professionals seeking well rounded, practical knowledge in all key CSR and Sustainability topics. An ideal candidate may play a role in:

  • CSR/Sustainability
  • Risk Management
  • Human Resources
  • Marketing/Communications/PR
  • Supply Chain/Logistics
  • Health and Safety
  • Environment
  • Operational Excellence
  • Quality
  • Corporate Philanthropy/Foundations
Course leader

Aglaia Ntili is a seasoned sustainability professional, with over 17 years of international advisory and training experience across a wide range of corporate sustainability and responsibility fields.

She is recognised with the Global CSR & Sustainability Leadership Award for her contributions as a practitioner, trainer, coach, and advisor.

Aglaia serves as the Managing Director of Sustainability Knowledge Group, providing Sustainability and CSR advisory and training services at international corporate level. Aglaia is the founder of CSR Coaching, supporting professionals in Corporate Responsibility and Sustainability, and the founder of the CSR & Sustainability meetup, the 1st and only open platform to support active learning and knowledge sharing on CSR and Sustainability in the UAE. She is also the Chair of the UAE chapter of the International Society of Sustainability Professionals (ISSP), currently the only professional body for Sustainability professionals in the region.

Training Methodology

We firmly believe that a friendly, supportive, and engaging learning environment is key to building long-lasting knowledge and maximizing retention. To support this belief, we built this course around a dynamic mixture of lectures, practical exercises, best practice case studies and group discussions. Our method builds not only knowledge, but a confidence in discussing and applying CSR/Sustainability topics and the platform for exchanging ideas and building valuable connections. Each course closes with a post-course assignment to evaluate the level of knowledge gained through this course and upon passing results in the earning of an ILM endorsed certificate.

Entry Requirements

An understanding of CSR and Sustainability is required
Professional experience is required

About our Sustainability Services

Sustainability Knowledge Group is a valued partner and a distinguished advisor of sustainability services. In addition to our certified training services, we proudly offer reporting, strategy, SROI, risk management and compliance, GHG, energy management, award submissions support and other services tailored to our clients’ needs. We have a wide range of experience throughout the MENA and Europe region and across a spectrum of sectors including: Construction, Consulting, Banking, FMCG, Education, Local Authorities, Oil & Gas, Telecommunications, Pharmaceuticals, NGOs, Cosmetics, Technology, Shipping, Facility Management, Concessionaire and Hospitality.


I would like to thank you for the great experience you have put us through. Honestly speaking, now I understand the whole concept!. It’s not about the content or the material covered, it’s all about YOU, the trainer, your presentation style and skills, the sequence and making it easy for us to grasp and take this forward. I have taken a couple of courses on sustainability and they have never been as great as this one. Thank you once a again for making this a sustainable learning experience!

M.M., Public Relations Executive Manager, NBK

I was extremely captivated by the course content. It addressed the full concept of Sustainability and how it should be reported and implemented within an organization whether a small or larger enterprise. The delivery of the course was unconventional and made a lasting impression.

D.R., HSE Compliance Senior Manager, Human Capital & Administration, du

The whole course content was very interesting. The enthusiastic way knowledge was transmitted and the global perspective of what is happening in the business world in the area of sustainability greatly contributed to the success of the course. Sharing different ideas with concrete examples and their application in the day-to- day management of our companies was what I liked most.

I.N., Environmental Engineer, Grupo Águas de Portugal

The excellent dynamics of the course allows, in a short time, to acquire the knowledge to enhance Sustainability in organizations and leverage their financial performance. It is demanding, mentally stimulating and challenging, but worth every effort because it clearly shows the path that must inevitably be followed to ensure the success of organizations.

F.C., Environmental Manager, Lipor 

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